Hospital's Women's Services wing is 'homey instead of institutional'
For women who stay in the Women's Services Department at Castleview Hospital, home will seem closer than ever.
That's because over the last few months the hospital has redesigned and refurbished its women's and maternity wings and is now in operation. A grand opening is slated for Wednesday. With new floor surfaces, wall coverings, and dÃ©cor the feel is homey instead of institutional.
For the staff of Women's Services it is also a new beginning, something they all had a hand in putting together.
"I think as people come in and look at our department it is going to create a more home like environment," said Mindy Monson, an RN who works the graveyard shift in the women's wing. "They will feel more comfortable as they come in to have surgeries or have their babies. It's not just so medical, but they will feel like they are in their own element. It also makes it nicer to work here; more professional."
The refurbishing includes new more comfortable beds, new linens, larger patient rooms, new furniture, more comfortable guest chairs in the rooms, big screen televisions, a children's play area and a sleeping area for guests. There are also new fetal monitors for those that are in the hospital for pregnancy/deliveries.
"It's warmer and more inviting," says Andy Barnett, part of the engineering services crew who put the new remodel together. "We had an interior designer, the nursing staff and Mark Holyoak, the CEO of the hospital and all were instrumental putting this together."
The interior designer put together the overall design and then the staff made adjustments as they went along. A lot of the colors were changed from the original concept.
"We couldn't all agree on the colors all the time," said Barnett as a number of people stood around him chuckling. "As far as the code end, engineering was very involved. What we did was a facelift, there were no changes in mechanical systems."
From an administrative point of view, the redesign will be helpful in making patients feel better about being in the hospital.
"The dÃ©cor is calming, the colors are calming and I think the patients will be more comfortable," said Julie Sprague, Director of Women's Services. "Even their families and friends will be more comfortable. It's nice to have new dÃ©cor and be up-to-date into the 21st century."
The concept of the redesign was not only to bring a more home atmosphere to the wing, but also make the feeling local. That was done by including photos all around the wing that were of local women, families and newborns. Most of the photography was done by Hansen Photography, although some were taken by staff.
"We wanted to bring the local community into the hospital," said Sprague. "Mindy has been amazing. She looks at a room and can see what it should be. Elaine Bowman has helped us a great deal by getting the photographs together."
"Most were photos done for the parents and then we chose from those," said Bowman, the public relations officer for Castleview.
The way the wing appears now also reflects on the care that is given at the hospital.
"We wanted to create an environment that also reflects the skill level we have of taking care of patients," said Monson. "Sometimes when you go into a place that is not up-to-date you are not sure the skill level needed is there. We are able to do that here. We do all the tests and provide all the care that can be provided."
Sprague also pointed out the physicians staff at the hospital for womens and newborn care are some of the best.
"We have the best doctors," she said. "Dr. Bradshaw, Dr. Brady, Dr, Gagon, Dr. Madsen and Dr. Hansen are all wonderful physicians. We have worked with many doctors and these doctors are great."
Family orientation is important to the 22 staff members that work in the wing too.
"We are very family oriented," said Monson. "We want people to know we care about them and their families and not just about what is happening, their medical need but as a person and their full life."
One of the things Castleview is trying to do is provide continuity of care; care from the same people day after day when a patient is in the hospital.
"When I worked at LDS Hospital (Salt Lake) I never ever got to take care of the same patient while they were there," said Sprague. "Here people say 'Oh you were my nurse last time.' That never happened there."
Rural hospitals sometimes get a bad rap concerning care and when they should refer patients to higher level facilities. But Sprague says that is not a problem in her department, because they put the patient first.
"We are able to realize our limitations," said Sprague. "If a patient would be better off delivering or having a procedure upstate the doctors would refer them. We have good relations with other hospitals and have agreements with them. Patients can feel safe coming here. They can count on that we would do what we feel is best for the patient. We don't want to be just a hospital, but we want to be the best hospital."
A hospital is an important part of a community. All one has to do is to ask a community that doesn't have one and the answers about that lack of health care are easy to come by. People survive because Castleview exists. If it wasn't there the complexion of health care in the local area would be much different, and much farther away.
The hospital is looking toward also improving other departments in the facility and making them feel more like home as well.
In Wednesday (May 8) Castleview will be showing off the new women's wing from 11 a.m. to 2 p.m. Light refreshments will be offered and door prizes will also be awarded. For more information called 435 636-4854.