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Front Page » November 12, 2009 » Opinion » Letter to the editor: Outstanding service
Published 2,157 days ago

Letter to the editor: Outstanding service

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By Kathy Johnson
Renton Wash.


Our family lost a loved one (my mother-in-law Fannie Johnson) recently. My husband and I and my sister-in-law live in Seattle and traveled to Price to meet up with my brother-in-law to begin the very difficult task of preparing a funeral for their last surviving parent. I've lost a parent and know the type of service you usually receive when going through making funeral arrangements. I believe funeral directors go through the motions and are helpful in completing what needs to be done but lack personal involvement.

A relative of ours suggested Fausett Mortuary in Price and I was absolutely amazed when our family gathered together and met with Steve Furner, the funeral director on Friday morning. He started out by asking simple questions about our mother and he just sat and listened intently to our ramblings about her, our favorite stories, our aging memories on names of relatives, etc. He didn't hurry us along it seemed he spent hours just letting us reminisce our times with her. He was truly interested in all we had to say. In all our years of others serving us, we have never received such personal, compassionate, and loving assistance in all that we needed to accomplish.

We made many last minute changes and nothing seemed too much for Steve Furner and Michael Furner who both helped us tremendously through a very trying time. They went beyond the call of duty and that service will never be forgotten by the Johnson family.

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November 12, 2009
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